Privacy Policy

Moreton Aboriginal and Torres Strait Islander Community Health Service (Moreton ATSICHS) is operated by the Institute for Urban Indigenous Health.

The Institute for Urban Indigenous Health (IUIH) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Institute for Urban Indigenous Health IUIH site and governs data collection and usage. By using the Institute for Urban Indigenous Health IUIH site, you consent to the data practices described in this statement. 

Collection of your personal information

The Institute for Urban Indigenous Health (IUIH) collects personally identifiable information, such as your email address, name, home or work address, or telephone number. IUIH also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites. 

There is also information about your computer hardware and software that is automatically collected by IUIH. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by IUIH for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the IUIH site. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through IUIH public message boards, this information may be collected and used by others. Note: IUIH does not read any of your private online communications. 

IUIH encourages you to review the privacy statements of websites you choose to link to from IUIH so that you can understand how those websites collect, use and share your information. IUIH is not responsible for the privacy statements or other content on websites outside of the IUIH and IUIH family of websites.

Use of your personal information

The Institute for Urban Indigenous Health (IUIH) collects and uses your personal information to operate the IUIH website and deliver the services you have requested. IUIH also uses your personally identifiable information to inform you of other products or services available from IUIH and its affiliates. IUIH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

IUIH does not sell, rent or lease its customer lists to third parties. IUIH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, IUIH may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to IUIH, and they are required to maintain the confidentiality of your information.

IUIH does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

IUIH keeps track of the websites and pages our customers visit within IUIH, in order to determine what IUIH services are the most popular. This data is used to deliver customised content and advertising within IUIH to customers whose behavior indicates that they are interested in a particular subject area.

IUIH websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on IUIH or the site; (b) protect and defend the rights or property of IUIH; and, (c) act under exigent circumstances to protect the personal safety of users of IUIH, or the public.

Use of cookies

The Institute for Urban Indigenous Health (IUIH) website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise IUIH pages, or register with the IUIH site or services, a cookie helps IUIH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same IUIH website, the information you previously provided can be retrieved, so you can easily use the IUIH features that you customised. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the IUIH services or websites you visit. 

Security of your personal information

IUIH secures your personal information from unauthorised access, use or disclosure. IUIH secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

Changes to this statement

IUIH will occasionally update this Statement of Privacy to reflect company and customer feedback. IUIH encourages you to periodically review this Statement to be informed of how IUIH is protecting your information. 

Contact information

IUIH welcomes your comments regarding this Statement of Privacy. If you believe that IUIH has not adhered to this Statement, please contact the Institute for Urban Indigenous Health at reception@iuih.org.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.